For your total comfort and guaranteed satisfaction, kindly put up with our etiquette philosophies. We respectfully request that all visitors must keep noise to a minimum. Be reminded that you are in a professional spa therapy operations and so do not expect anything other than therapeutic or spa services.
≈ FAQ ≈
What if I have special health considerations?
If you have high blood pressure, heart conditions, any transmittable diseases, or other health conditions, please consult doctor prior to using spa services.
I’m pregnant, can I experience a massage?
We don't service to pregnant woman a full treatment since our therapists are not specially trained for. There would be limitations of treatments for pregnant women since massage and pressure point are strictly prohibited to avoid any danger or after effect that might occur during or after the treatment. You are advised to do the Mani-Pedi Nail Care, Aromatic Facial Treatment or the Hair Spa instead.
What if I’m late for my appointment?
If you are running late for your appointment, a phone call would be recommended. We will CANCEL your booking after 10-15 minutes delay. Late arrivals may be subject to an adjusted appointment duration or given away to a standby client.
Where and how can I make my reservation?
You can make your reservation by phone 1 day ahead of your schedule and 3 days in advance via our given e-mail. Please note that the booking is confirmed only after you have received the confirmation e-mail from us.
How should I give gratuities?
Our spa staff is dedicated to exceeding your expectations and creating a memorable spa experience. Gratuities for these efforts are greatly appreciated and can be either given directly to the staff member, or extended at the front desk of the spa. Feel free to reward our staff, tipping depends on your satisfaction and the quality of the service.
Do you accept credit cards?
We accept Visa and Master Card. No extra charge on credit card for amount more than 500 baht.
Are gift certificates available?
Spa gift certificates may be purchased in specific amounts. Gift certificates can be redeemed toward services or products.
What do I wear for my massage?
During your treatment, we will ensure a level of comfort by appropriately providing attire for each treatment, like loose pajamas for Foot Reflexology, thin-cliothed outfit for Traditional Thai Massage and Hot Herbal Compress and disposable innerwear for Aromatherapy Massage.
I have a 5-year old daughter with me, is it possible that she can have a service at your spa?
Certainly, because kids above 4-years-old can use do proper massage. It will improve her blood circulations, allows her to sleep well at night, stimulates and loosen up the tighten muscles. We will assure you that she will be properly taken care of.
Do you have services available for men?
We have equal services available for both men and women.
If I drive my own car, will there be parking available?
Certainly, there is parking available.